About the Role

Sinyar Hospitality is seeking a highly organized Site Supervisor with proven experience in ultra-luxury properties. The ideal candidate excels in high-volume environments and ensures flawless delivery of exceptional service for large-scale gatherings and exclusive events. This role requires attention to detail, strong leadership, and expertise in coordinating third-party service providers (TPSPs) to maintain the highest standards of hospitality.

Key Responsibilities

• Conduct daily site inspections and walkthroughs within assigned premises; complete and submit daily, weekly, and monthly reports.

• Coordinate event requirements, client requests, and day-to-day site operations.

• Monitor client assets, including storage, status, movement, inventory control, and catalog maintenance.

• Ensure Scope of Work (SOW) for each Third-Party Service Provider (TPSP) is implemented and monitored according to client requirements.

• Oversee and inspect TPSP services across multiple departments, including:

  • Food & Beverage (F&B)

  • Housekeeping

  • Transport

  • Stores/Procurement

  • Security

  • Laundry

  • Soft FM / Landscaping

  • Hard FM (Civil, MEP, IT)

• Prepare snagging lists for pre-opening, pre-events, post-events, and other operational needs.

• Report, track, and monitor repair and maintenance work.

• Supervise and assess TPSP staff performance using KPI/SLA metrics.

• Prepare and review Standard Operating Procedures (SOPs) with Division Heads/Project Managers; conduct training for TPSPs as required.

• Complete handover/takeover procedures during shift changes to ensure smooth transitions.

• Respond promptly to client requests and provide timely reports to Sinyar Hospitality top management.

• Perform additional duties as assigned by direct management.

Work Environment

• Operates within a high-end, ultra-luxury property environment.

• Requires ability to thrive in a fast-paced, service-driven setting.

• Collaboration with cross-functional teams while maintaining individual accountability and exceptional attention to detail.

Qualifications

• Minimum of [insert years] experience in site supervision, property management, or hospitality operations within luxury or ultra-luxury settings.

• Strong knowledge of hospitality service operations, event coordination, and asset management.

• Proven ability to lead and supervise third-party vendors (TPSPs) across multiple service categories.

• Excellent organizational, reporting, and communication skills.

• Ability to work under pressure and adapt to changing client needs.